Burnaby's family health clinic

A real doctor, ready when you are — same day.

TLC handles the booking, the visit, and the follow-up — by video, walk-in, or in person across six Metro Vancouver clinics. Care that fits your day, not the other way around.

$0 with MSP Open 7 days 12+ languages
TLC Front Desk
Online · replies instantly
Brentwood
Hi — I'd like to book a same-day visit with a family doctor.
Of course. Dr. Hosseini has an opening today at 2:00 PM. Shall I hold it and send a few quick intake questions?
Yes please — and by video if possible.
Booked · video link + reminder sent
Visit confirmed
Today · 2:00 PM
Virtual wait
~12 min
Why families choose TLC

Built around your day, not the clinic's

Saving you time, removing the runaround, and making sure no one falls through the cracks.

$0with MSP

Care that's covered

Virtual and in-person visits billed directly to MSP — most patients pay nothing.

15min

Seen the same day

Real openings every day across six clinics, with a virtual wait that's usually under fifteen minutes.

23%fewer no-shows

Follow-ups that stick

Friendly reminders by text and call — in your language — keep your care on track.

Recognized & accepted by
MSP British Columbia
Pacific Blue Cross
Sun Life
Manulife
Green Shield
Canada Life
All in one place

Everything your family's care needs, handled

From the first booking to the last follow-up, TLC keeps care simple, human, and close by.

Virtual Care

Skip the waiting room, not the doctor

See a BC-licensed family doctor by secure video — most concerns sorted in a single visit.

  • Book, reschedule, or start a visit in under two minutes.
  • Care that's there evenings and weekends, not just 9-to-5.
  • Prescriptions sent straight to your pharmacy.
Skip the waiting room, not the doctor
Same-Day Booking

Find a slot that actually fits your day

Real openings across six clinics — TLC fits you in sooner, and closer to home.

  • Live availability for virtual, walk-in, and in-person visits.
  • Pick the clinic and the doctor you prefer.
  • Automatic waitlist when an earlier spot opens up.
Find a slot that actually fits your day
Reminders & Follow-up

Never miss a follow-up again

Warm reminders by text and call, in your language, so care never quietly slips away.

  • Confirm or reschedule with a single tap.
  • Personalized reminders in English, 中文, 한국어, فارسی and 8 more.
  • Cuts missed appointments by up to 23%.
Never miss a follow-up again
Smart. Safe. Built around you.

Trusted with your family's health

Designed with privacy, language, and continuity of care in mind — because health is personal.

Privacy first, always

Your records stay encrypted and in Canada — fully PIPA & PIPEDA compliant, with access only ever for your care team.

PIPAPIPEDAEncryptedIn-Canada data

Multilingual & welcoming

Care in English, 中文, 한국어, فارسی and 8 more languages.

Remembers your history

The same doctor where you want it — one who knows your story.

Proven care, real results

What better front-desk care looks like

Capturing same-day demand
Family practice

Capturing same-day demand

By opening real same-day slots and automating reminders, the Brentwood clinic turned missed calls into booked, kept appointments.

+38%
weekly visits booked
4.9★
patient satisfaction

Care starts with a conversation. Let TLC take it from there.

Book a same-day visit in under two minutes — by video, walk-in, or in person across Metro Vancouver.